Delivery

DELIVERY

Diana’s Sweet Tooth proudly delivers to the greater Hampton Roads area. Delivery charges are as follows:

    A $5.00 charge will be added on all orders to be delivered within a 10 mile radius to the desired location

    A $3.00 charge will be added for each additional 5 miles beyond that.

 

Important Information Regarding Delivery/Set-up:

    It is your responsibility to provide a stable and level surface at least four feet off the ground where the cake is to be set up.

    Cakes are safest when they are displayed against a wall.

    Once the cake has been delivered and set up, the care and condition of the cake becomes your responsibility.

    Diana’s Sweet Tooth is not liable for any damage that may occur thereafter, including someone bumping the table, a stand or table breaking or collapsing, child damage, or any other possible causes.

 

Important Information Regarding Pick Up (if desired):

Delivery is always recommended, as driving with a cake is like driving with a baby! Extra care needs to be taken, especially in the warmer months. If you prefer to avoid delivery charges and pick up the cake instead, please keep the following in mind:

    Bring an enclosed, air-conditioned vehicle with a flat/level surface to set the cake on. (Seats and laps are not level!) A minivan, SUV, station wagon or hatchback are best.

    Clear vehicle space of loose objects that could fall onto or roll into the cake.

    Keep cake as cold as possible during transport, and away from sunlight.

    Drive carefully. Turns, stops and starts should be performed in an EXAGGERATEDLY SLOW manner. Avoid bumps, jiggling, hills, and use a very slow speed on curves.

    Diana’s Sweet Tooth is not responsible for the cake, once it leaves our shop. We will not replace or refund damaged cakes.

 

 


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